Privacy Policy

Privacy Policy

Introduction

Welcome to https://post-accident-frame-analysis.collision-talk.com (hereinafter referred to as “the Company” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our website (https://post-accident-frame-analysis.collision-talk.com), mobile applications, online services, and products offered under this domain. However, please be informed that this Privacy Policy does not extend to third-party platforms, websites, or services accessed through links on our site. These external entities have their own privacy policies governing user data collection and usage.

Processing Activities

This policy describes the practices related to:

  • Your use of our applications and services as an authorized user
  • Visiting our websites linked to this Privacy Statement
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal information to enhance your experience and provide improved services:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details required for processing payments.
  • Financial Information: Data associated with financial transactions, such as bank account numbers (if provided).
  • Purchase Information: Records of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our mobile applications.
  • Location Data: Geographic location information collected through GPS or similar technologies.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: Data obtained from social media platforms when you interact with our content or use our services via these platforms.
  • Product Information: Details about the products you browse, view, or purchase on our site.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as tracking cookies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate through pages seamlessly.
  • Preference Cookies: They store user preferences to personalize content and remember settings.
  • Analytics Cookies: Used by our analytics tools to collect information about how visitors use our site, including page views, time spent, and user behavior.

Users have the option to manage and control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by applicable laws. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company has implemented robust security measures to safeguard personal information:

  • Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security protocols.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to request corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may restrict the processing of your data in specific situations.
  • Portability: You are entitled to receive your personal data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file an appeal/complaint, please contact our Data Privacy Team at [email protected] or write to us at:
[Address]

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for access or correction of data, or if you have concerns about our privacy practices, please reach out to us:

We value your trust in handling your personal information. This Privacy Policy was last updated on [Date].